This policy explains what personal data the Galaxy Client Portal app for iPhone and Android handles, why, and the choices you have. The app is the mobile version of the Galaxy customer website at customerlogin.galaxysoftwareinc.com and shows the same information.
Who is responsible
The service, and the data you see in the app, is provided by Galaxy Software, which is the data controller. The app is published on the App Store and Google Play by Dostum Amigo S.L.U. on Galaxy Software's behalf. Dostum Amigo does not receive or keep your account data.
Questions or requests: support@galaxysoftwareinc.com.
What the app handles
- Sign-in details. Your email address, password and two-factor code are sent to Amazon Cognito, the sign-in service the customer website also uses, to verify who you are. The app does not store your password.
- Sign-in session. After you sign in, the session tokens are kept in your device's secure storage (the iOS Keychain or the Android Keystore) so you stay signed in. Signing out deletes them.
- Account information. Your broker accounts, balances, profits, statements, invoices, bank details, bank transactions and transfers are loaded from Galaxy Software's systems over an encrypted connection and shown to you. The app keeps no copy after you close it, except a file you choose to export.
- Information you enter. Commission payment requests, transfer confirmations, bank details, legal names and broker accounts you add are sent to Galaxy Software and processed as they would be on the website.
- Face ID, Touch ID and fingerprint. If you turn on biometric unlock, your device checks your face or fingerprint itself. The app only learns whether the check passed and never receives biometric data.
- Exported files. Invoices and statements you download as PDF or CSV are saved or shared only where you choose.
What the app does not do
- It shows no advertising and contains no analytics, advertising or tracking software.
- It does not track you across other apps or websites.
- It does not use your location, contacts, photos, camera or microphone.
- It does not sell or share your data with third parties for their own purposes.
Why we use your data
Only to provide the service you have with Galaxy Software: to verify your identity, show your account information and carry out the requests you make. The legal basis is the performance of our contract with you and our legitimate interest in keeping your account secure.
Service providers
Sign-in and the connection to Galaxy Software's systems run on Amazon Web Services in the London region (eu-west-2), acting on Galaxy Software's instructions. No other third party receives data from the app.
How long we keep it
Account and accounting records are kept for as long as you have an account with Galaxy Software and afterwards for as long as the law requires us to keep financial records.
Your rights, and deleting your data
You can ask for a copy of your data, ask us to correct it, or ask us to delete it or close your account, where the law allows. Accounts are set up by Galaxy Software, so to close yours or delete its data, email support@galaxysoftwareinc.com. If you are in the UK or the EU you can also complain to your data protection authority.
Children
The app is a business service and is not intended for anyone under 18.
Changes
If this policy changes, the new version will be published at this address with a new effective date.
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